Everything you need to know about using Lendly.
How to find and rent items from your neighbors
Browse available items on the homepage. Use the category filters to narrow down what you need, or click the Map button to see items near you.
Click any listing to see photos, description, price, and reviews from other renters. Check availability before booking.
Choose your start and end dates. The total rental price and service fee will be calculated automatically.
Read and check the damage policy checkbox. You are responsible for returning the item in the same condition you received it.
Pay via Stripe. You are charged the rental price plus a 10% service fee. A security deposit hold is placed on your card but not charged unless there is damage.
After booking, message the owner to arrange pickup time and location. All messages are kept on the platform for safety.
Pick up the item at the agreed time. Use it with care and return it in the same condition. The owner will confirm safe return and your deposit hold will be released.
After your booking, leave a star rating and review to help other renters and reward great lenders.
How to list your items and earn money
Go to My Listings and click Connect Bank. You will be taken to Stripe to securely link your bank account so you can receive payouts.
Click + List item on the homepage. Add a photo, name, category, price per day, and location. Use the AI Generate button to write a description automatically.
When a renter books your item and pays, the rental price is automatically transferred to your bank account. A 10% service fee is added to the renter total and kept by Lendly.
Check My Listings to see active bookings. You will see the renter name, dates, and rental amount.
The renter will message you after booking to arrange pickup. Reply promptly to provide a great experience.
After the item is returned, go to My Listings and click Item returned safely. This releases the renter deposit hold and marks your listing as available again.
If the item is returned damaged or not returned, click File damage claim. Describe the issue and Lendly will review the claim and determine whether to capture the deposit.
Edit your listing price, description, or availability at any time from the My Listings page. Delete listings you no longer want to rent out.
Yes. All payments are processed through Stripe, one of the most trusted payment platforms in the world. Lendly never sees or stores your card details.
A security deposit hold is placed on your card at booking but not charged. If the item is returned damaged, the lender can file a claim and Lendly will review it. The deposit may be captured to cover repair or replacement costs.
The deposit is an authorization hold equal to 50% of the rental price. It shows as a pending charge on your card but is not actually taken unless there is damage or loss. It is released automatically when the lender confirms safe return.
Lenders receive the full rental price automatically via Stripe once payment is processed. A 10% service fee is added to the renter total at checkout. Payout timing depends on your bank but is typically 2-5 business days.
Lendly charges a 10% service fee on all rentals. This fee covers platform maintenance, payment processing, customer support, and keeping Lendly running.
Yes! Renters can cancel from the My Bookings page, and owners can cancel from My Listings. If you cancel 24 or more hours before the rental start date, you will receive a full refund. Cancellations within 24 hours of the start date are not eligible for a refund. If an owner cancels, the renter always receives a full refund. The security deposit hold is always released automatically when a booking is cancelled.